170 Systems has been delivering solutions to optimize financial transactions for the world's leading organizations for over 16 years. We nurture our customer relationships by developing an intimate understanding of their business problems and goals, delivering an end-to-end solution, and providing the highest level of support. Our experience with ERP system software, notably Oracle and SAP, ensures that our customers are supported as they maintain and upgrade their applications and databases.

The strongest validation of our solutions comes from our customers themselves.

Bank of Montreal

Bank of Montreal Augments ERP with Best-of-Breed Financial Applications

Five years ago, the Bank of Montreal (BMO) management team envisioned a single, unified system that would provide an unprecedented level of visibility and transparency into its financial operations across all operating divisions. Today, BMO has put in place the enabling technologies to support the high-level of strategic decision-making that is the hallmark of its success.

Bank of Montreal - Customer Success Story (PDF, 252 KB)

University Hospitals

University Hospitals Supplements ERP to Eliminate Manual Processes

Today, University Hospitals’ highly distributed organization is cost-effectively processing more than 6,000 – 7,000 non-PO invoices, 14,000 – 16,000 PO invoices and 1,000 expense reports per month. Long ago, they surpassed industry benchmarks and are now processing at a rate that is twice the industry norm, largely the result of replacing its home-grown systems and manual processes with an integrated 170 MarkView for Accounts Payable, 170 MarkView for Expense Management and Oracle ERP system.

University Hospitals - Customer Success Story (PDF, 264 KB)

British Telecommunications

British Telecommunications Works with 170 Systems To Hone its Competitive Edge

With a constantly growing amount of paperwork, the Finance Operations Department, which supports the entire BT organization, sought ways in which technology could help them to better manage their daily business. The 170 MarkView System™, installed in 2001, has greatly improved their efficiency by enabling them to electronically capture more than 10,000,000 sheets of paper used for payroll, business expenses, purchase-to-pay, and many other purposes.

British Telecommunications - Customer Success Story (PDF, 56 KB)

Juniper Networks

Juniper Sets New Standards with Shared Service Center that Exceeds Expectations

Headquartered in Sunnyvale, California, Juniper Networks is the leader in high-performance network infrastructure, delivering routing, switching, security and application acceleration solutions that solve highly complex, fast-changing problems on the world’s most demanding networks. Its rapidly growing customer base includes the Top 65 service providers worldwide and more than 30,000 enterprise customers, including 96 of the Fortune 100 companies and many of the largest government agencies and institutions. Juniper maintains financial operations in California, Ireland, Hong Kong and India, including a Shared Service Center (SSC) in Bangalore, India. The company reported 2007 annual revenues in excess of $2.8 billion, with a global workforce of close to 6,000 employees.

Juniper Networks - Customer Success Story (PDF, 238 KB)

Michael Baker Corporation

Michael Baker Corporation Strengthens its Project Management Systems with the 170 Systems Solution

Recently, Baker needed a self-service solution that would reduce online transaction processing costs and reimbursement cycle times. Because business requirements for the solution dictated that it be Web-based and integrate seamlessly with an Oracle ERP system, Baker decided on 170 MarkView technology to augment its project management, accounts payable, and expense reporting functions.

Michael Baker Corporation - Customer Success Story (PDF, 57 KB)

Network Rail

Network Rail Sets its Sights on Uncharted Territory

In October 2002, Network Rail took over the running of Britain’s rail infrastructure with a mandate from the Government to improve the safety, reliability and efficiency of the British rail system. Established as a private company backed by government loan guarantees, Network Rail inherited a tired, worn-out infrastructure that had been starved of investment for many years. Yet in just under four years, Network Rail is well on its way toward transforming Britain’s railway infrastructure into a world-class system suitable for the 21st century. Headquartered in Manchester, England, Network Rail employs more than 32,000 people and, over the next two years, will spend nearly £2.5 billion ($5+ billion) enhancing the rail network.

Network Rail - Customer Success Story (PDF, 1 MB)

NYC HDC

The Housing Development Corporation Achieves Immediate Efficiency with Solutions from 170 Systems

After migrating three previously independent financial sub-systems - Investment, Mortgage Billing, and General Ledger - to a suite of applications from Oracle Corporation, HDC sought to replace inefficient paper-based processes with ones that would enable them to increase the level of their services. Specifically, they wanted to minimize lost or incorrectly filed documents, reduce the cost of document handling, eliminate inconsistent procedures, and capture employee performance data. To achieve these goals, HDC knew they had to bring all their data online, while simultaneously revising their core business processes.

NYC HDC - Customer Success Story (PDF, 73 KB)

Orange Business Services

Orange Business Services Meets Regulatory Compliance Challenges with 170 Systems Solution

When Orange Business Services decided to transition from a country-based finance structure to shared service centers, the company realized it needed an automated document management, imaging, and workflow solution with worldwide capabilities. Besides improving productivity and reducing costs, the solution needed to ensure compliance with different countries’ regulatory requirements for managing paper documents. In addition, Orange Business Services had a number of technical imperatives.

Orange Business Services - Customer Success Story (PDF, 977 KB)

Plains All American Pipeline

Plains All American Pipeline Transforms A/P with 170 MarkView

Plains All American Pipeline L.P., one of the largest independent midstream crude oil companies in North America, handles an average of over three million barrels per day of crude oil through its extensive network in the United States and Canada. With over 12,000 invoices a month to process and field offices spread throughout the continent, Tina L. Val, vice president of accounting and chief accounting officer, knew the company’s accounts payable (A/P) processes would benefit from a centralized, automated solution. In October 2005, Val’s department went live with 170 MarkView for Accounts Payable, part of the 170 MarkView Financial Suite from 170 Systems.

Plains All American Pipeline - Customer Success Story (PDF, 59 KB)

RCN Corporation

170 Systems and Oracle Financials Enable Tighter Financial and Operational Control Throughout RCN Corporation

In November of 1998, RCN first implemented Oracle Financials, to serve as a system that would be a key enabler of their business model as well as a financial backbone for the entire corporation. Building upon the initial Oracle implementation, RCN wanted to leverage more Web-based, self-service applications, both from Oracle and from key Oracle partners. RCN's choice of 170 Systems helped accomplish this.

RCN Corporation - Customer Success Story (PDF, 62 KB)

Reader's Digest

170 Systems Enables Reader's Digest to Provide Better Service Throughout Europe

Three years ago, Reader's Digest began an extensive re-engineering effort to move to greater globalization and regionalization. As they began revamping business processes and corporate financial systems to better service suppliers, they developed three goals: (1) provide more visibility into invoices throughout the payment cycle, (2) facilitate more accurate financial control and reporting, and (3) redirect resources to other value-added tasks.

Reader's Digest - Customer Success Story (PDF, 58 KB)

Reuters

170 Systems Solution Expedites Invoice Payment for Reuters' Global Enterprise

One of Reuters' key recent business priorities has been to simplify internal systems and processes in order to improve administrative support, especially in the areas of Accounts Payable and Purchasing. In particular, the company sought to expedite the processing of the 350,000 invoices generated annually by their Shared Service Centers in London, St. Louis, Amsterdam, Singapore, and Cyprus.

Reuters - Customer Success Story (PDF, 56 KB)

Ryerson

Ryerson University Automates Financial Business Processes with the 170 MarkView Financial Suite

As a leading educational institution located in Toronto, Canada, Ryerson University strives to deliver top-quality, efficient business services in support of the University’s educational strategy and academic initiatives. The University re-engineered and transformed manual business processes in multiple financial departments by implementing the 170 MarkView® Financial Suite from 170 Systems and integrating

Ryerson - Customer Success Story (PDF, 125 KB)

Sandia National Laboratories

Sandia National Laboratories Uses 170 Systems Document Management Solution to Help Streamline Purchasing

Following a decision to replace its internally developed systems, the purchasing department within Sandia Labs turned to partnerships with Oracle and 170 Systems to ensure successful migration to commercially available software. By using the 170 MarkView System™, Sandia is pursuing more efficient business processes and significant cost savings.

Sandia National Laboratories - Customer Success Story (PDF, 58 KB)

Select Medical Corporation

170 Systems Solution Maximizes Savings, Helps Manage Fast Growing Business

Select Medical required a solution to complement their existing ERP capability, and include workflow to make processes as efficient as possible. The 170 MarkView Financial Suite, whose functionality is seamlessly integrated with Oracle Payables and Internet Expenses, met all these requirements.

Select Medical Corporation - Customer Success Story (PDF, 96 KB)

Suffolk Construction

Suffolk Construction Builds Strong Foundation with 170 Systems Solutions for AP, Expenses and Project Re-Billing

Maintaining accurate and timely documents and streamlining company business processes are important factors when managing complex construction projects. Suffolk Construction Company, Inc., New England’s largest general contractor, decided to re-engineer its manual business processes by implementing the 170 MarkView Financial Suite to streamline their Accounts Payable, Expense Management and Project Re-Billing processes.

Suffolk Construction - Customer Success Story (PDF, 94 KB)

TUI

TUI AG Improves Vendor Relations and Reduces Costs with 170 Systems Solution

To support the shared service center, TUI implemented Oracle Financials, the back office solution of choice. The company’s Accounts Payable (AP) organization then sought to advance the financial system’s capability even further. “Our new enterprise model integrated our accounting operations, but we needed a document management solution to streamline the processes that spanned our 11 U.K. locations. Because that solution had to integrate seamlessly with the Oracle software, we turned to 170 Systems, says Matthew Miles, Accounts Payable General Manager at TUI.

TUI - Customer Success Story (PDF, 77 KB)

University of Pennsylvania

Re-engineered Processes from 170 Systems Streamline Operations at the University of Pennsylvania

Recently, the University undertook a major effort to improve delivery of administrative services, particularly in the Accounts Payable (AP) area - where more than 400,000 invoices and 1,000,000 pieces of paper are processed every year. AP wanted to use technology to improve productivity, streamline operations, reduce operating costs, and enhance service to internal customers and external suppliers. After looking into document management, imaging, and workflow technology, the University selected the 170 MarkView System™.

University of Pennsylvania - Customer Success Story (PDF, 63 KB)

US Government Agency

Human Resources: Foldering Solution Streamlines Personnel Files

Even with highly automated administrative processes, there can be many types of records that constitute an employee's complete personnel file. In addition to the electronic personnel database, there are usually filing cabinets filled with paper documents: resumes, letters of recommendation, medical benefit documentation, and performance reviews. Managing all this requires clerical support and other administrative overhead.

A major U.S. Government military agency has implemented the 170 MarkView™ solution from 170 Systems to streamline human resources operations, and their senior HR director is proud of the organization's increased efficiency.

US Government Agency - Customer Success Story (PDF, 57 KB)

Verizon Wireless

Verizon Wireless, which has annual revenues in excess of $22 billion and approximately 46,000 employees, was created in 2000 through the merger of three four companies.

Following the merger, Verizon Wireless decided to implement a new ERP system within its PeopleSoft environment in order to support its fast-growing business. "We needed to reengineer our business processes to streamline our operations and take advantage of economies of scale. I knew from past experience that a business process management solution with full-featured imaging would eliminate delays and errors. I also knew that 170 Systems could provide everything we needed," says Brad Keller, Associate Director of ERP Systems at Verizon Wireless.

Verizon Wireless - Customer Success Story (PDF, 93 KB)