AP automation can reduce costs, improve cash flow and reduce the risk of fraud and errors. So why do some AP technology investments fail?

This can be due to:

• Automating bad AP processes
• Unwieldy and unfriendly user-interfaces
• Too much customization
• Poor roll-outs
• Inadequate knowledge transfer

When done right, AP automation offers a compelling ROI. This requires a comprehensive understanding of your requirements and the evaluation and selection of the right solution...but this can be a daunting task.

It can be difficult to sift through the over-promises and bold claims. Please join Phil Searle, Founder and Managing Director of Chazey Partners, as he explains the 6 key criteria to consider when evaluating AP solutions:

• Functionality: What are the must-have and what are the nice-to-have features?
• Technical Requirements: What are the critical technical hurdles for your organization?
• Support: How well is a vendor's solution supported? What level of support is right for you?
• Vendor Credentials: What credentials are important and how do you verify them?
• Pricing: What the pros and cons of the various pricing models?
• Return on Investment: This is critical and needs to be fully understood.