This Guide is intended to provide customers and prospects with information and insight into the operations, staff and processes of the 170 Systems Technical Support Organization - including best practices for logging incidents and communicating with 170 Systems Technical Support.

In addition, 170 Systems basic software support terms and conditions are also included, as well as items such as De-Support notices.

Download the 170 Systems Technical Support Guide (PDF, 2 MB)

Customers access Support Web here.