Automates and Integrates Fax Transmissions

Secure, online access to all business information and documents is the key to optimizing business processes. Easy and intuitive information access is at the core of the 170 MarkView system where any business document, regardless of source or format, can be captured, stored, accessed by authorized users, and utilized in business processes. Because faxing is still an essential element of today's business communications, 170 MarkView provides a robust, full-featured capability that manages inbound and outbound fax transmissions as well as unique, automated functions that optimize an organization's business process.

170 MarkView® Fax Server integrates inbound and outbound fax transmissions into 170 MarkView's best practice workflow solutions. Inbound fax transmissions, such as order forms, expense statements & receipts, and invoices are automatically received by the 170 MarkView Fax Server and stored as digital documents where they can then be routed, annotated, and updated online. Similarly, stored electronic documents can be distributed to remote locations, via fax, with no manual intervention.

Benefits of the 170 MarkView Fax Server

• Eliminates the manual process of faxing documents
• Incoming fax transmissions:
• Routed and electronically filed in 170 MarkView
• Can be defined to automatically trigger specific workflow processes
• Outgoing fax transmissions:
• Sent by the user directly from 170 MarkView with a few simple keystrokes and without the need for a local fax device
• Sent automatically based on user-defined business rules
• Supports high volume fax traffic
• Cost-effective growth - from a departmental to an enterprise-wide solution - is provided by a scalable architecture
• Automatic document recognition is supported by advanced capabilities such as bar code and form recognition technologies
• Seamlessly integrated with the Oracle E-Business Suite, PeopleSoft Enterprise and SAP ERP applications

Integrating Fax Communications to Optimize Best Practice Workflows

Documents and forms faxed between local and remote offices, or between an enterprise and its suppliers and customers, represent a significant volume of material for an organization's operational process. The 170 MarkView Fax Server optimizes this important communications channel by eliminating the need for clerical support to receive, review, and route this information. For example, if a company uses fax transmissions to gather employee expense statements and associated backup receipt information, the accounts payable department needs clerical resources to handle and distribute these faxed forms to the proper agent for resolution. Implementing the 170 MarkView Fax Server eliminates this need for clerical intervention. Not only does the 170 MarkView Fax Server automatically receive and store expense statements in 170 MarkView, the solution can be configured with form recognition technology and workflow scenarios that can be triggered automatically based on data in specific fields. This means an expense report for $2,500 from a regional sales office can be automatically routed for approval to the manager responsible for that region.

The results are dramatically reduced overhead with improved service levels, increased accuracy and cost control, improved visibility into expenditures, and faster payments.

Optimizing Fax Communications

Where fax transmissions are a critical method for executing business transactions - such as maintaining vendor information - the 170 MarkView Fax Server can enhance the efficiency of the process, while reducing associated operating expenses. Required forms such as W9's are automatically faxed to suppliers as part of the supplier setup process. After completing the form, the W9 is faxed back and automatically attached to the ERP supplier record. Maintaining complete documentation for suppliers in this fashion strengthens internal controls for vendor maintenance.

Features of the 170 MarkView Fax Solution

• Inbound and outbound fax transmissions are integrated into best practice workflows
• Inbound documents are captured directly into 170 MarkView, and classified appropriately, without operator intervention
• Process workflows are automatically initiated by receipt of an inbound fax
• Documents in 170 MarkView may be transmitted from the system via fax, either on-demand by users or as part of automated business processes
• All fax transmissions are tracked and managed online
• Image quality can be reviewed automatically and a re-transmission request can be generated when an inbound image is illegible
• Multi-line faxing is supported (up to 32 lines per Fax Server; multiple Fax Servers provide even more scalability)
• Fully integrated with the Oracle E-Business Suite, PeopleSoft Enterprise and SAP ERP applications